ROI of Social Innovation Software
Businesses are increasingly viewing social networks less as timewasters and more as tools for encouraging in-house innovation. IBM developed its own internal social network called SocialBlue which...
View ArticleHow to Measure the Real-World Results of Social Media
The single largest complaint from business owners about Twitter and social networking sites like Facebook is that there’s no way to “measure” results. What does it mean in cash terms when 300 people...
View ArticleAppropriate Social Media Tools for the Government
What is the difference between personal and professional communication on social media? The Federal Government just recently released a series of recommendations for social media use that all Canadian...
View ArticleThe Technology of Collaboration
What technologies enable governments to collaborate? Currently, there are two primary types of internal collaborative software: custom designed software suites and social networking/in-house apps....
View ArticleDeadlines and Specific Goals: Essential Components of Effective Collaboration
Effective collaboration in the public sector isn’t simply about making notes on a PDF. It’s about working towards a specific goal in a focused and timely manner. While many organizations understand...
View ArticleHow to Increase Employee Engagement within the Government
Any successful relationship is based on two primary factors: commitment and satisfaction. The relationship between an employee and her workplace is no different. Employee engagement is a measure of how...
View ArticleThe Innovative Properties of Social Media
How does social media help the public sector innovate? Before we answer this question, it’s worth understanding just what innovation is. While SharePoint and OPIN are excellent innovation platform...
View ArticleStaying Ahead of the Innovation Curve
Innovation isn’t a stop and start process. It is a continuous cycle that is equal parts community involvement, personal ingenuity and enthusiasm. Organizations don’t innovate in a vacuum. They require...
View ArticleeEtiquette: Social Media Engagement Policies
The relatively abrupt emergence of social media has led to some confusion among organizations about a corresponding “eEtiquette” or code of conduct. While there is no “one rule fits all” standard for...
View ArticleThe Rules of Social Media Campaigning
Whether you are a government, an NGO, a business or an individual, using social media effectively is about connecting with your audience and offering them something beneficial. However, there are...
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